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137 The Harlequin,
Bought an expensive pair of FitFlop Gough shoes here and within a couple of hours realised that I had made a mistake (couldn't really afford them) and decided to return them UNWORN and not even removed from box. Staff REFUSED to give me a refund and I am hurt and very upset that their customers obviously mean so little to them and money obviously comes first. Whatever happened to kindness and compassion. I will NEVER return to this or any Panacea store and will be telling everyone I know to avoid them like the plague!!!